In order to expedite the claim process, please furnish the following information:

  • Policy number
  • Date, location and details of the loss
  • Insured's contact information
  • Claimant's name and contact information (if any)

Please e-mail a completed Accord Loss Notice and related correspondence to or fax it to 503.252.4048 or 800.473.8731.

If you have questions regarding filing a claim or a claim update, please call us at 503.252.5454 or 800.452.7726.


For Scottsdale/National Casualty Insurance Company, you may call in your claim at 800.423.7675 or file your claim online at

For American Reliable/Assurant Insurance Company call 800.245.1505 or fax 800.224.4170.

For all other companies, please send an Accord Loss Notice to Rothert Insurance and it will be processed the next business day.